Silverlight plugin crashes when streaming Netflix movies online

Note: This item started as a HubPages Question but I have created this new hub so I can more easily reply to the suggestions from readers. Thank you!

For the last three weeks I've had a frustrating problem with streaming Netflix movies on my PC. The Microsoft Silverlight plugin continuously fails regardless of which web browser I use. I have tried Microsoft Internet Explorer 8, Mozilla Firefox 4, and Google Chrome. All experience the same symptom: A Netflix movie will appear to load and then around 97% I get a message that the Silverlight plugin has crashed.

I have Windows XP with Service Pack 3 installed. I have updated Windows software. Everything updated except a .NET item that fails on install. Not sure if .NET is related to Silverlight. Yes, I have reinstalled Silverlight many times. I have uninstalled it and cleaned all traces of it with third-party uninstaller software. I have tried older versions of Silverlight. I have reinstalled the web browsers. I have tried many suggestions I've read online. But the problem is very stubborn. Nothing seems to work! I have the tech support people at Netflix and Microsoft completely stumped at the moment.

So I thought I would post this hub to see if any of you have run into this problem. Hopefully there can be a constructive technical discussion. If I do find a solution, I hope to share it with Netflix and Microsoft so they can help frustrated customers in the future.

The following information is from the Windows Event Viewer entry:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 4/30/2011
Time: 1:45:55 AM
User: N/A
Computer:  MyComputer
Description:
Faulting application iexplore.exe, version 8.0.6001.18702, faulting module agcore.dll, version 4.0.60310.0, fault address 0x0050f73e.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 38 2e 30 2e 36 30 e 8.0.60
0028: 30 31 2e 31 38 37 30 32 01.18702
0030: 20 69 6e 20 61 67 63 6f in agco
0038: 72 65 2e 64 6c 6c 20 34 re.dll 4
0040: 2e 30 2e 36 30 33 31 30 .0.60310
0048: 2e 30 20 61 74 20 6f 66 .0 at of
0050: 66 73 65 74 20 30 30 35 fset 005
0058: 30 66 37 33 65 0d 0a 0f73e..